This tool will help you understand your current leadership skills and abilities across Western Health’s Leadership Capability Framework, which consists of 12 capabilities.

Please select a minimum of three capabilities in either of the two groups below that you are interested in assessing or developing.

Each capability has been broken into three groups: Developing, Talented and Skilled. Select the group that best matches your current skill level.

Once you have completed the assessment, you’ll receive an email with your results. You’ll also be given more information about how you can take your leadership skills to the next level.

The results can help you initiate and guide development discussions with your manager, an important step in determining how you can work together to ensure you reach your full potential.

Begin the Self-Assessment Tool


Pick from the leadership capabilities below that relate to your role. Select a minimum of three capabilities from either imperative: Setting Direction or Delivering the Service.

Setting Direction

Customer focus

I build strong customer relationships and deliver customer-centric solutions. A ‘customer’ may be a patient, family, external agency or internal customer.

Decision quality

I make good and timely decisions that keep the organisation moving forward.

Strategic mindset

I see ahead to future possibilities and translate them into breakthrough strategies.

Action oriented

I take on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm.

Optimises work processes

I know the most effective and efficient processes to get things done, with a focus on continuous improvement.

Ensures Accountability

I hold myself and others accountable to ensure we can meet our commitments.

  • Select the group that most accurately describes your current level of customer focus

    I build strong customer relationships and deliver customer-centric solutions. A 'customer’ may be a patient, family, external agency or internal customer.

    • Anticipates customer needs and provides services that are beyond customer expectations.
    • Uses data to anticipate customer needs.
    • Serves as a strategic partner to build, grow and maintain beneficial and long-lasting relationships.
    • Gains insight into customer needs.
    • Identifies opportunities to provide Best Care.
    • Modifies systems and ways of working to meet customer expectations.
    • Establishes and maintains effective customer relationships.
    • Is unaware of customer expectations.
    • Acts on incomplete or inaccurate understanding of customer needs.
    • Conducts work activities from an internal, operational standpoint.
    • Fails to build effective relationships with customers.

  • Select the group that most accurately describes your current level of decision quality

    • Decisively makes high-quality decisions, even when based on incomplete information or in the face of uncertainty.
    • Actively seeks input from pertinent sources to make informed decisions.
    • Skilfully separates opinions from facts. Is respected by others for displaying superior judgement.
    • Making sound decisions, even in the absence of complete information.
    • Relies on a mixture of analysis, wisdom, experience and judgement when making decisions.
    • Considers all relevant factors and uses appropriate decision-making criteria and principles. Recognises when a quick 80% solution will suffice.
    • Approaches decisions haphazardly or delays decision making.
    • Makes decisions based on incomplete data or inaccurate assumptions.
    • Ignores different points of view or makes decisions that impact on short-term results at the cost of longer-term goals.

  • Select the group that most accurately describes your current level of strategic mindset

    • Sees the big picture, constantly imagines future scenarios, and creates strategies to sustain competitive advantage.

    • Is a visionary and able to articulately paint credible pictures and visions of possibilities and likelihoods.

    • Formulates a clear strategy and maps the aggressive steps that will clearly accelerate the organisation towards its strategic goals.

    • Anticipates future trends and implications accurately.

    • Readily poses future scenarios.

    • Articulates credible pictures and visions of possibilities that will create sustainable value.

    • Creates competitive and breakthrough strategies that show a clear connection between vision and action.
    • Is more comfortable in the tactical here and now.
    • Spends little time or effort thinking about or working on strategic issues.
    • Contributes little to strategic discussions.
    • Lacks the disciplined thought processes to pull together varying elements into a coherent view.

  • Select the group that most accurately describes your current level of action oriented

    • Quickly and decisively takes action in fast- changing unpredictable situations.

    • Shows a tremendous amount of initiative in tough situations; is exceptional at spotting and seizing opportunities.

    • Readily takes action on challenges, without unnecessary planning.

    • Identifies and seizes new opportunities.

    • Displays a can-do attitude in good and bad times.

    • Rises up to handle tough issues.
    • Is slow to act on opportunity.
    • Spends too much time planning and looking for more information.
    • May be overly methodical, taking too long to act on a problem.
    • Is reluctant to rise up to challenges; waits for someone else to take action.

  • Select the group that most accurately describes your current level of optimises work processes

    • Figures out the processes necessary to get things done.

    • Separates and combines tasks into efficient and simple workflow.

    • Thinks about the whole system.

    • Focuses efforts on continuous improvement; has a knack for identifying and seizing opportunities for synergy and integration.

    • Identifies and creates the processes necessary for getting work done.

    • Separates and combines activities for efficient workflow.

    • Designs processes and procedures that allow managing from a distance.

    • Seeks ways to improve processes, from small tweaks to complete re-engineering.
    • Works in a disorganised fashion.
    • Has difficulty working out effective and efficient processes for getting things done.
    • Accepts processes as they are; pays little attention to process improvement.
    • Doesn’t take advantage of opportunities for synergy and efficiency.

  • Select the group that most accurately describes your current level of ensures accountability

    • Assumes responsibility for the outcomes of others.

    • Promotes a sense of urgency and establishes and enforces individual accountability in the team.

    • Works with people to establish explicit performance standards.

    • Is completely on top of what is going on and knows where things stand.

    • Provides balanced feedback at the most critical times.

    • Follows through on commitments and makes sure others do the same.

    • Acts with clear responsibility for decisions, actions and failures.

    • Establishes clear responsibilities and processes for monitoring work and measuring results.

    • Designs feedback loops into work.
    • Fails to accept a fair share of personal responsibility.
    • Gathers little information about how things are going.
    • Provides inadequate feedback; fails to help others adjust course midstream.
    • Prefers to be one of many accountable for an assignment.

Delivering the Service

Collaborates

I build partnerships and work collaboratively with others to meet objectives.

Builds Effective Teams

I build strong-identity teams that apply their diverse skills and perspectives to achieve common goals

Communicates effectively

I develop and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Instills trust

I gain the confidence and trust of others through honesty, integrity and authenticity.

Demonstrates self-awareness

I use a combination of feedback and reflection to gain productive insight into my personal strengths and weaknesses.

Being resilent

I rebound from setbacks and adversity when facing difficult situations.

  • Select the group that most accurately describes your current level of collaborates

    • Models collaboration across the organisation.

    • Facilitates an open dialogue with a wide variety of contributors and stakeholders.

    • Balances own interests with others.

    • Promotes high visibility of shared contributions to goals.

    • Works co-operatively with others across the organisation to achieve shared objectives.

    • Represents own interest while being fair to others and their areas. Partners with others to get work done.

    • Credits others for their contributions and accomplishments.

    • Gains trust and support of others.

    • Overlooks opportunities to work collaboratively with others.
    • Values own interests above others.
    • Shuts down lines of communication across groups.
    • Prefers to work alone and be accountable for individual contributions.

  • Select the group that most accurately describes your current level of builds effective teams

    • Defines success in terms of the whole team.

    • Recognises that leveraging each team member’s unique background and perspective is critical to achieving team goals.

    • Rallies others behind common team goals.

    • Places team goals ahead of own goals.

    • Forms teams with appropriate and diverse mix of styles, perspectives and experience.

    • Establishes common objectives and a shared mindset.

    • Creates a feeling of belonging and strong team morale.

    • Shares wins and rewards team efforts.

    • Fosters open dialogues and collaboration among team.

    • Doesn’t create a common mindset or common challenge.
    • Fails to recognise that morale, recognition and belongingness are integral ingredients of effective teams.
    • Prioritises and rewards individual efforts rather than team achievements.
    • Doesn’t shape and distribute assignments in a way that encourages teamwork.

  • Select the group that most accurately describes your current level of communicates effectively

    • Delivers messages in a clear, compelling, and concise manner.

    • Actively listens and checks for understanding. Articulates messages in a way that is broadly understandable.

    • Adjusts communication content and style to meet the needs of diverse stakeholders.

    • Models and encourages the expression of diverse ideas and opinions.

    • Is effective in a variety of communication settings: one to one, small and large groups or amongst diverse styles and position levels.

    • Attentively listens to others.

    • Adjusts to fit the audience and the message.

    • Provides timely and helpful information to others across the organisation.

    • Encourages the open expression of diverse ideas and opinions.

    • Has difficulty communicating clear written and verbal messages.
    • Tends to always communicate the same way without adjusting to diverse audiences.
    • Doesn’t take the time to listen or understand others’ viewpoints.
    • Doesn’t consistently share information others need to do their job.

  • Select the group that most accurately describes your current level of instills trust

    • Gains the confidence and trust of others easily.

    • Models high standards of honesty and integrity.

    • Expresses self in a credible and transparent manner. Honours commitments and keeps confidences.

    • Follows through on commitments.

    • Is seen as direct and truthful.

    • Keeps confidences.

    • Practices what he/she preaches.

    • Shows consistency between words and actions.

    • Lacks consistent follow through on commitments.
    • Betrays confidences and covers up mistakes.
    • Misrepresents facts for personal gain.
    • Has trouble keeping confidences.
    • Makes promises but doesn’t always keep them.

  • Select the group that most accurately describes your current level of demonstrates self-awareness

    • Seeks and acts on feedback from a wide variety of people.

    • Willingly admits and takes responsibility for mistakes and shortcomings.

    • Views criticism as helpful.

    • Can articulate the causes behind own feelings and moods.

    • Reflects on activities and impact on others.

    • Proactively seeks feedback without being defensive.

    • Is open to criticism and talking about shortcomings.

    • Admits mistakes and gains insight from experiences.

    • Knows strengths, weaknesses, opportunities and limits.

    • Doesn’t reflect on past mistakes.
    • Acts defensively when given feedback.
    • Is unaware of own skills and interpersonal impact.
    • Makes excuses and blames others.

  • Select the group that most accurately describes your current level of being resilient

    • Stays focusses and composed in stressful situations.

    • Maintains a positive attitude and forward-thinking approach despite troubling circumstances or setbacks.

    • Takes constructive action to navigate difficulties or obstacles.

    • Is viewed as a source of confidence in high stress situations.

    • Is confident under pressure.

    • Handles and manages crises effectively.

    • Maintains a positive attitude despite adversity.

    • Bounces back from setbacks.

    • Grows from hardships and negative experiences.

    • Gets easily rattled in high-pressure situations.
    • Exhibits low energy and low motivation during times of stress and worry.
    • Acts defensively when faced with criticism or barriers.
    • Takes too long to recover from setbacks.

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